Account
Account pages are your personal control center. Start at Account, then use Settings for deeper controls.
What Lives Where
| Need | Primary Surface |
|---|---|
| Personal overview and quick actions | Account |
| Profile, privacy, password, notifications | Settings |
| Active tickets and transfer workflows | My Tickets |
| Order-level history and refund outcomes | Purchase History |
| Saved and tagged photos + privacy | My Photos |
My Account (/me)
Primary actions:
- My Photos: saved, tagged, and privacy tabs.
- Purchase History: canonical order ledger and ticket ownership outcomes.
- Invitations: hub and staff invites.
- Connections: in-person and profile-based connections.
Settings (/settings)
Sections to know:
Profile and Privacy: name, username, profile visibility, avatar behavior.Alerts and Delivery: push/email controls and repair tools.App Preferences: theme and calendar-related controls.Security: password, sign out, and deletion controls.
Profile and Privacy Rules That Matter
- Keep your username stable. Mentions and profile links depend on it.
- Profile visibility controls who can open your profile.
- Photo visibility controls who can see your uploaded profile photo.
- Some profile access failures intentionally return
Not foundto protect privacy.
Purchase History: How to Read It Correctly
From Purchase History, track:
- order status (
Paid,Free,Comp,Partially refunded,Refunded,Failed,Expired), - per-order ticket ownership state (
owned,transferred,reassigned,refunded,voided), - line-item and event context from order snapshots,
- why a refund was partial or blocked.
If Something Looks Wrong
- Confirm you are in the correct account and hub context.
- Refresh once and reopen the affected page.
- Check whether visibility or role scope explains the difference.
- Capture URL + UTC time + screenshot and escalate if still incorrect.
Related Guides
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