Hubs and Community Setup

Hubs are the operating container for events, members, chat, and trust history.

End-to-End: Set Up a New Hub

1. Create your hub from Create Hub.
2. Configure identity:
   • name,
   • description/tagline,
   • logo/banner,
   • visibility and join policy.
3. Configure governance:
   • assign ADMIN users,
   • assign MANAGER users for event operations,
   • keep OWNER count intentional.
4. Configure onboarding:
   • decide open/request/invite-only join policy,
   • set terms/rules where needed,
   • create first share links and invites.
5. Create your first draft event and run an internal dry run before external promotion.

Join Policy Decision Guide

Invites and Share Links

From your active hub admin area (Hub -> Admin -> Invites), you can:

• create tracked share links,
• set expiry and usage limits,
• send role-targeted invites by email,
• add invite labels/messages for recipient context,
• review invite usage outcomes (joined, pending, no longer member),
• revoke links and invites when needed.

Operational notes:

• Admins can allow/disable member share-link creation from Hub -> Admin -> Settings.
• Multi-use invites remain valid until the configured max-use limit is reached.
• Re-opening the same invite as the same account is idempotent (it does not consume another use).
• If join requires sign-in, share/referrer attribution in the join URL is preserved after login.

Role Snapshot

• OWNER: full control, ownership transfer, destructive controls.
• ADMIN: full admin except ownership transfer.
• MANAGER: event/ticket operations, not full governance.
• MEMBER: standard participation.

Full matrix: Roles and Permissions.

Pre-Launch Checklist (Before You Invite Members)

• Join policy is intentional and tested.
• Core admin team and escalation owner assigned.
• Terms/rules (if used) reviewed and published.
• First event drafted with ticket and forms strategy.
• Alert and chat channels ready for member support.

Common Setup Mistakes

Too many owners too early

Keep ownership limited. Use ADMIN for most trusted operators.

Publishing invite links before policy is finalized

Set join policy and governance first so early members enter the intended experience.

Blurring manager and admin responsibilities

Use managers for event execution, not hub governance and role control.

Related Guides

• Roles and Permissions
• Community Admin
• Events and Tickets