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Tickets & payments

Discounts & complimentary tickets

Your codes securely shared only with the right people

Create discount codes and complimentary tickets for any event ticket type, and control how each is used

A collage on pink. One: Edit discount, Newsletter readers, 20% off, labelled Your discount, your way. Two: its redemptions, three people and what each paid, labelled See who used it. Three: a phone with a complimentary ticket offer and Accept complimentary ticket, labelled Accepted, never passed on.

Discounts and free tickets that know your member list and groups

Offering discount codes and complimentary tickets can easily get out of hand when they are forwarded on to a wider than intended audience. If your ticketing system doesn’t know who should be accessing these perks they can end up with the wrong people and seriously impact the success of your event.

When you run your events from Hubbaly you can ensure discounts aren’t abused and the right people use your complimentary tickets.

Our ticketing system allows you to:

  • Set discounts according to a percentage of the ticket value, or a set amount off each ticket or the whole order.
  • Create unique single use discount codes, or set a limit to the number of times a code can be used.
  • Issue complimentary tickets to specific hub members or email them to selected guests. Complimentary tickets can be accepted, declined or cancelled, but they cannot be forwarded to other people.
  • Create discount codes or complimentary tickets for only selected ticket types at your events.
  • Track the use of discounts and complimentary tickets in your event admin sales overview and financial reports.
Manage codes: a list of one-use codes, each with Copy code and Copy link. Most say Unused; two say Used, and their links are greyed out.

Limits

Complimentary tickets are still subject to your event capacity.

Our promise

We offer you a safe and reliable way to create discounts and complimentary tickets for your community that always draw on your current hub membership list and event rules. You can keep track of who uses them and when.

Questions

Must a complimentary ticket be accepted by the recipient?

Yes. Your guest must follow the link sent to them via email, or in their Hubbaly app to accept the ticket before it will appear in My tickets.

Is there a time limit to discount codes?

Yes. You can set the time limit to whatever you want when you create the code.

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