Payments
Payouts to suit you
- Owners & admins
We don’t hold your money. Stripe does.
Hub owners control when they receive their event income payouts.
Why organisers use it
Not held until after your event
Many ticketing platforms hold payments and dictate when they will release them to event organisers. This can impact your capacity to pay venues, suppliers and event expenses.
Your own Stripe account
We don’t hold your money, Stripe does. You connect your Stripe account to your hub and decide a payout schedule that suits you.
No monthly charges
We have no monthly charges, and free events incur no fees.
We keep things simple
Where your money goes
Our standard paid-ticket fee is 3.5%, plus Stripe processing (typically 1.5% + 20p). Stripe pays the sale into your account, minus these fees.
Buyers pay the price you set
Buyers pay the price you set. Nothing is added at checkout.
Our promise
We offer you a simple and trusted payment method with Stripe. You decide your payout schedule. Everything is clearly detailed at checkout so everyone knows what they are paying for. Nothing hidden and nothing held back.
Limits to consider: Paid sales are in pounds sterling for UK hubs. Cards from outside the UK can cost more in Stripe fees. You’ll see the fee for every sale in your hub admin.
Questions organisers ask
Can I track my Stripe payouts on my hub?
Yes. Details of your payouts, from all the events you are running, can be found in your hub admin. You will also receive a finance digest of your hub, emailed to you on a schedule that suits you.
Who from my team will receive the hub financial reports?
Owners of your hub will automatically receive financial reports. You can also nominate other members of your team to receive them as well.