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Hub groups

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Tickets for groups

Give a group its own price, let it buy before everyone else, or keep a ticket just for it. Members buy as usual, with no code to share.

Walk place, £15 standard price, with prices for groups. In the Members' club: £10. In Patrons: £8. In both: £8, the lowest of their prices. Not in a group: £15. A note says every ticket of that type in the member's order gets their price, guests included.

How do you give a group its own price?

Edit a paid ticket in Event admin. Each sales phase has Prices for groups: choose a group and what its members pay.

A member price is at least £1.00 and below the ticket's standard price. Each sales phase can have prices for up to 10 groups.

Prices for groups: Members pay this on every ticket of this type in their order, guests included. Someone in several groups pays the lowest. Members of Members' club pay £10.00, open, with Show the Members' club price to everyone ticked. Members of Patrons pay £8.00, hidden. Add a group price.

Can a group buy before everyone else?

Yes. In the ticket's sales, choose the date everyone can buy from, then add a group under Buy first with its own earlier date. Up to 10 groups can each have one.

Members of the group see that their sale is open, and buy from the same tickets at their price. Everyone else sees only the date they can buy from.

Buy first: Members of these groups can buy before everyone else, from the same tickets, at their price. Members' club can buy from 6 Nov 2026, 18:05. Over it, a phone card: Members' club sale: you can buy now. Everyone else can buy from Fri 20 Nov, 10:00, with the Open day place at £12.00 on sale.

Can a ticket be just for a group?

Yes. Under Who can buy it, choose Only for selected groups and pick up to 10. Only people in them can buy it, be named on it or be given it.

For open groups, you can show it to everyone as For the group, with no price. Otherwise nobody else sees it.

Who can buy it: Only for selected groups, People must be in one of the groups you choose. Only people in these groups can buy it, be named on it or be given it. Members' club is ticked among four groups, with Show it to everyone as 'For Members' club' ticked. Over it, a phone card: For Members' club, then the Open day place, coming soon.

What do members see?

Signed in, a member sees their price marked Member price, with the standard price crossed out.

It applies to every ticket of that type in their order, guests included. Only the buyer needs to be in the group.

Tickets: Walk place, £10.00, Member price, £15.00 crossed out, with Ticket returns available.

Can everyone else see what members pay?

Only if you tick Show the price to everyone, which open groups offer. Visitors then see what members pay, with Sign in.

A hidden group's price is never shown to anyone outside it.

Tickets: Walk place, £15.00, and under it, Members' club members pay £10.00. Sign in.

What if someone is in two groups, or has a code?

In two groups
They pay the lower of their prices.
With a discount code
They get whichever is lower, the member price or the code. Never both.
Left the group
The price is fixed when they go to pay. Someone no longer in the group by then pays the standard price, and a ticket they already have stays valid.

Where do you see what members bought?

The event report counts tickets bought at member prices, and what buyers paid for them. The attendee download names each ticket's group.

What it cannot do

  • A free ticket cannot have a member price. To give a group free places, make a free ticket only for that group.
  • Bundles do not get member prices, and cannot include a ticket only for groups.
  • A ticket only for groups cannot be sent as an invitation or offered by email.
  • Buying without signing in, or joining the hub and buying in one go, pays the standard price.
  • Members of another hub hosting the event with you pay the standard price.
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